elan Credit Card
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Featured person + approved Q&A

Cardmember Services

Hear how service teams support cardmembers and strengthen confidence.

JD 00:41

Jen Dietz

VP, Cardmember Services

Member support, inquiries, and service excellence.

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Topic: Cardmember Servicing Sub Topic: Servicing Related Department: Cardmember Services

Approved Q&A

QWill our cardholders have access to 24x7 customer support lines?

AYes.

QCan you provide domestic call center support generally? Where are your call center locations?

AElan owns and operates 8 U.S. based service centers. These centers are open 24/7, 365 days a week.

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